How do we clean your area rug? All your special rugs require special care. After being carefully inspected, they are run through a duster to remove almost up to 90% of the dry particles trapped in the fibers of your rug, that conventional vacuuming does not remove. Then the rugs are vacuumed and carefully washed in a pH balanced cleaning solution, specially designed to clean your type of rug. Spots are removed with spot removers and a neutralizer is applied to restore the original pH of your area rug. At this time fringe is tended too and or a protectant applied if applicable to your rug. After your rugs will be dried in a controlled environment to prevent uneven drying. Finally your rugs go through the finishing stage of vacuuming, grooming and wrapping to keep your freshly cleaned rugs protected. The whole process can take from seven to fourteen days. You may drop off or pick up your rug at our Sonora location. If you choose to drop off or pick up your rug, we ask that you call in advance so we can properly check in and inspect your rug carefully. Is my area rug worth cleaning? Of course many of your rugs may have more than a monetary value attached to them. The value may be based on sentimental value, or the rug may be the perfect match for your decor and home and it is important that you keep your possessions clean & in good condition. Rugs that require professional care and special attention fall into the categories of : Natural fiber areas rugs, such as: Animal Skins, Braided, Carousels', Flat Weaves, Flokatis', Hand Hooked, Hand Tufted, Karastans, Kashmir Chain Stitch Rugs, La Montage Rugs, Navjos' Needlepoint, Rag Rugs, Sisals' Wiltons, Silks, Hand Knotted, & More. *Any rug that holds personal value, or is the perfect fit, and is in good shape will benefit from a good thorough cleaning. If you love your rugs, then you should have it cleaned. How often should I have my area rugs cleaned? The Oriental Rug Importers of America recommend that you have your area rugs cleaned professionally every two to four years, depending on traffic, spills, pets and generally the indoor environment. All rugs should be cleaned at a professional facility unless extenuating circumstances make it impossible. Should I invest in a rug underlayment? Rug underlayment is a smart investment. It provides a protective layer between the rug and floor, thus increasing the lifespan of your rug. It minimizes slippage and make the rugs feel thicker, giving it a more luxurious feel. It also helps to absorb noise. But not all underlayment is created equal, so if you plan to invest, be sure that you spend your money on good quality underlayment. What is the best way to vacuum my area rug? Most damage to your area rug is often caused by not vacuuming your area rug enough. The dry particles act as sandpaper and breaks down the fibers. The best way to vacuum your area rug is to vacuum parallel to avoid the fringe area. How do I contact A Pro Rug Spa? By telephone at 209-588-1111 By e-mail at aprorugspa@mlode.com By coming in to our shop at 10644 B Via Este, Sonora, CA 95370